Previous incidents

December 2023
Dec 30, 2023
1 incident

Some services are down

Downtime

Resolved Dec 30 at 02:41pm GMT

Vet Envoy integration went down.

Dec 26, 2023
1 incident

Microchip look up tool is down

Downtime

Resolved Dec 26 at 02:57pm GMT

Microchip look up tool recovered.

1 previous update

Dec 24, 2023
1 incident

Microchip look up tool is down

Downtime

Resolved Dec 24 at 11:29am GMT

Microchip look up tool recovered.

1 previous update

Dec 15, 2023
1 incident

Microchip look up tool is down

Downtime

Resolved Dec 15 at 10:55pm GMT

Microchip look up tool recovered.

1 previous update

Dec 05, 2023
1 incident

mypethq.io is down

Downtime

Resolved Dec 05 at 01:32am GMT

mypethq.io recovered.

1 previous update

Dec 04, 2023
1 incident

Microchip look up tool is down

Downtime

Resolved Dec 04 at 11:00am GMT

Microchip look up tool recovered.

1 previous update

Dec 03, 2023
2 incidents

Microchip look up tool is down

Downtime

Resolved Dec 03 at 07:58pm GMT

We are just completing a small update to this API to finish our weekend deployment

2 previous updates

Changes to Microchip look up post deployment

Maintenance

Resolved Dec 03 at 08:00pm GMT

We're just completing some final changes as part of a large weekend deployment.

Dec 02, 2023
1 incident

Planned updates

Maintenance

Resolved Dec 02 at 07:00pm GMT

We are running a large update tonight across our tools to improve user experience, speed and reliability.

These updates will take place between 8pm and 11.30pm. During this time our services will become unavailable for around 1 hour.

November 2023
Nov 01, 2023
1 incident

Microchip search is down

Downtime

Resolved Nov 01 at 11:39pm GMT

Microchip search recovered.

1 previous update

October 2023
Oct 30, 2023
1 incident

MyPet Website is down

Downtime

Resolved Oct 30 at 03:33pm GMT

MyPet Website recovered.

1 previous update

Oct 17, 2023
1 incident

Microchip search is down

Downtime

Resolved Oct 17 at 03:58pm BST

Microchip search recovered.

1 previous update