Previous incidents

February 2024
Feb 27, 2024
1 incident

Microchip look up tool is down

Downtime

Resolved Feb 27 at 04:59am GMT

Microchip look up tool recovered.

1 previous update

Feb 22, 2024
1 incident

app.mypethq.io is down

Downtime

Resolved Feb 22 at 07:18pm GMT

app.mypethq.io recovered.

1 previous update

Feb 18, 2024
1 incident

mypethq.io and Microchip look up tool are down

Downtime

Resolved Feb 18 at 11:29am GMT

Microchip look up tool recovered.

5 previous updates

Feb 16, 2024
1 incident

Microchip look up tool is down

Downtime

Resolved Feb 16 at 04:59am GMT

Microchip look up tool recovered.

1 previous update

Feb 02, 2024
1 incident

Microchip look up tool is down

Downtime

Resolved Feb 02 at 04:59am GMT

Microchip look up tool recovered.

1 previous update

January 2024
Jan 22, 2024
1 incident

Microchip look up tool is down

Downtime

Resolved Jan 22 at 02:39pm GMT

Microchip look up tool recovered.

1 previous update

Jan 17, 2024
1 incident

Microchip look up tool is down

Downtime

Resolved Jan 17 at 04:59am GMT

Microchip look up tool recovered.

1 previous update

Jan 14, 2024
1 incident

mypethq.io and Microchip look up tool are down

Downtime

Resolved Jan 14 at 09:17pm GMT

mypethq.io recovered.

3 previous updates

December 2023
Dec 30, 2023
1 incident

Some services are down

Downtime

Resolved Dec 30 at 02:41pm GMT

Vet Envoy integration went down.

Dec 26, 2023
1 incident

Microchip look up tool is down

Downtime

Resolved Dec 26 at 02:57pm GMT

Microchip look up tool recovered.

1 previous update

Dec 24, 2023
1 incident

Microchip look up tool is down

Downtime

Resolved Dec 24 at 11:29am GMT

Microchip look up tool recovered.

1 previous update

Dec 15, 2023
1 incident

Microchip look up tool is down

Downtime

Resolved Dec 15 at 10:55pm GMT

Microchip look up tool recovered.

1 previous update

Dec 05, 2023
1 incident

mypethq.io is down

Downtime

Resolved Dec 05 at 01:32am GMT

mypethq.io recovered.

1 previous update

Dec 04, 2023
1 incident

Microchip look up tool is down

Downtime

Resolved Dec 04 at 11:00am GMT

Microchip look up tool recovered.

1 previous update

Dec 03, 2023
2 incidents

Microchip look up tool is down

Downtime

Resolved Dec 03 at 07:58pm GMT

We are just completing a small update to this API to finish our weekend deployment

2 previous updates

Changes to Microchip look up post deployment

Maintenance

Resolved Dec 03 at 08:00pm GMT

We're just completing some final changes as part of a large weekend deployment.

Dec 02, 2023
1 incident

Planned updates

Maintenance

Resolved Dec 02 at 07:00pm GMT

We are running a large update tonight across our tools to improve user experience, speed and reliability.

These updates will take place between 8pm and 11.30pm. During this time our services will become unavailable for around 1 hour.